With AIB Online Courses and ABA eLearning, applicants can complete one or all of the required and elective courses needed to qualify for AIB Diplomas and Certificates over the Internet. *Please notify the KBA Education Department when you feel you have completed the last class required to obtain your diploma.

DIPLOMAS
AIB Bank Financial Management Diploma
This certificate program is designed for individuals who are involved in the financial management of their bank, including junior officers up through CEOs, CFOs and other senior officers making key decisions that affect bank profitability.

AIB Bank Marketing Diploma
This diploma program provides the tools necessary to prepare today's bank marketers. Courses are developed for professionals with marketing experience, or banking experience, demonstrating how to combine their abilities for successful bank marketing programs.

AIB Bank Operations Diploma
This diploma program is a general overview of banking for personnel new to the field and for mid-level professionals, supervisors and clerks to become supervisors or managers in bank operations.

AIB Banking and Finance Diploma
This collaborative diploma program is sponsored by the American Bankers Association, Local ABA Training Providers and accredited institutions of higher education. It is designed to provide knowledge of the banking industry in its entirety.

AIB Commercial Lending Diploma
This diploma program sharpens the lending knowledge and skill of management trainees, experienced commercial lenders and loan officers.

AIB Consumer Lending Diploma
This diploma program sharpens the lending knowledge and skill of management trainees, experienced consumer lenders and loan officers.

AIB General Banking Diploma
This diploma program introduces entry-level bank personnel to the role of banking in the U.S. economy and to specific banking functions.

AIB Military Banking Operations Diploma
NEW AIB DIPLOMA - provide veterans, military-selected Reserves, and the National Guard with the knowledge and skills needed to pursue a career in the financial services industry.

AIB Mortgage Lending Diploma
This diploma program sharpens the lending knowledge and skills of management trainees, experienced mortgage lenders and loan officers.

AIB Personal Trust Diploma
This diploma program was developed to prepare individuals for the professional certification as Certified Trust and Financial Advisors (CTFA) designation through ABA's Institute of Certified Bankers.

AIB Retail Branch Management Diploma
This diploma program prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.

CERTIFICATES

This curriculum provides participants with an understanding of the major types of customers banks serve, the principal product lines that banks provide to those customers, the organization of a typical bank, key functions and processes within a bank, how a bank makes money, and the regulatory environment in which banks operate.

 

This certificate is centered on AIB Today's Teller, which addresses the critical technical skills of the position. The remaining courses address practical knowledge and applied skills in banking, regulatory compliance for tellers, and customer service and sales.

AIB Call Center Representative Certificate
This certificate addresses the knowledge and skills necessary to become a superior Call Center Representative. In addition to fundamental understanding of banking and banking regulations affecting the position, the required courses emphasize telephone skills, product knowledge, sales and customer service.

AIB Customer Service Representative Certificate
This certificate program builds skills used by frontline banking personnel (tellers, customer service and safe deposit clerks) who are primarily responsible for handling routine banking transactions.

 
AIB Personal Banking Certificate
This certificate addresses the appropriate mix of banking knowledge and skills leading to a successful Personal Banker/Financial Services Representative.

 

AIB Small Business Banking Certificate
This certificate is primarily for relationship managers who need the skills to build a relationship-centric sales approach, engage customers to better understand their needs and appropriate solutions, handle objections, plan and execute the perfect sales call, and manage relationships post-sale.

AIB Supervisor Certificate
This certificate program prepares new and potential first-level supervisors to handle people management duties, by building the skills and practical knowledge needed for success.

AIB Team Leader Certificate
This certificate program is designed to develop the skills needed to lead a team to accomplishing its goal. It is designed for bank personnel who direct the daily work of others, whether or not they have direct supervisory responsibility for those people.

For information about any of the AIB Diploma or Certificate programs, call the KBA office (800) 392-4045 or email education@kybanks.com.

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