KenBanc Insurance Services, Inc. Privacy Policy

At KenBanc, we are committed to protecting your privacy as our customer.

KenBanc, as the owner of the information, which is collected from you on our website, will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you, except as we have disclosed to you in this Privacy Policy.

We may ask you to provide certain items of personal information to us from time to time. This may be requested for various uses including: to provide you with a quote or estimate of available insurance coverage or service and costs; to complete an application or enroll you for coverage; to purchase an insurance policy; to make changes to current coverages or services; to assist you in processing claims; or to confirm your identity when you contact us for information by phone, e-mail or regular mail.

The personal information requested may vary depending upon the nature of the insurance or services requested. This information may include: your name, home address, business or mailing address, telephone number, date of birth, e-mail address etc. The information requested will be used internally and may be provided to insurance companies when you purchase an insurance policy or service, in order that we and the insurance companies can establish you as a policyholder.

KenBanc’s employees have been instructed on the proper maintenance and protection of personal information of each customer.

When you purchase an insurance policy through KenBanc and the payment is made to KenBanc, you may pay the premiums with a credit card or check. If you use a credit card to pay the premium, the credit card information will be deleted from accessible records after your purchase has been authorized, unless you are otherwise advised and you consent to a payment plan which requires repeat use of a credit card. If you pay the premium using a check, we will not retain a copy of your check in your file, but we may be able to access a copy through our accounting records. If you purchase an insurance policy through KenBanc and the payment is made directly to an insurance company, your payment will be processed by that company, in accordance with its procedures.

KenBanc’s website may use a computer cookie to identify you during a visit to our website. (A cookie is a piece of data that is stored on your hard drive while visiting our website to identify you as a unique customer during your online session.) Cookies are very common on business websites. Such cookies may be used as a tool to automatically assist with your information input during the enrollment process. No personally identifiable information is stored on the cookie.

KenBanc’s website may contain links to third party websites that are not controlled by KenBanc. These third party links are made available to you as a convenience and resource. KenBanc does not control or guarantee the quality or content of these websites or the privacy policies or practices in force for these third party websites.

KenBanc’s Privacy Policy only applies to information we collect from you while you are actively at KenBanc’s website. We strongly encourage you to review and become familiar with third party websites’ privacy policies.

KenBanc reserves the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes. Changes will be posted in our privacy policy.

If you have any questions about KenBanc’s Privacy Policy, please feel free to contact us, by email, at awhitaker@kybanks.com or by phone at 502-736-1287.

Effective 2014