UDAAP Compliance Deep Dive Virtual

If you are not a KBA member, please contact Jamie Hampton at jhampton@kybanks.com for the possibility of attending at a non-member rate.

Online registrations are followed up with an email confirmation. Once an online registration is started you must click proceed to check-out and then click submit to finalize the registration. Registrants can view events they are registered for by using the MyKBA link on https://www.kybanks.com.

Program is via Zoom. You will receive Zoom link information the afternoon before the program and the morning of the program.

Regardless of which federal regulator you answer to, consumer harm has become a major focal point for regulatory compliance examinations. Rules related to Unfair, Abusive, or Deceptive Acts or Practices (UDAAP) are complex and regulatory expectations and guidance have been rapidly increasing over recent years. UDAAP rules apply to consumer and commercial banking products, services and related practices so it is mission critical to understand the risks and avoid prohibited acts or practices in the rapidly evolving regulatory landscape.      

Patterns and practices of UDAAP violations can result in the reduced regulatory rating, reputational risk, assessment of civil money penalties and significant restitution to customers. In this session, Brad Washburn, President of Steve H. Powell & Company will provide a deep dive into the UDAAP rules and guidance, including but not limited to the following areas:

UDAAP laws and regulations
Regulatory expectations for UDAAP compliance programs 
UDAAP risk areas and components

o Consumer complaint programs
o Marketing 
o Disclosures and contracts
o Lending and servicing
o Third party vendors
o Deposit accounts and related services
o Add-on products and services

Types and examples of UDAAP issues
Lessons learned from recent enforcement actions and updated regulatory guidance
UDAAP hot topics, including those related to overdraft programs, junk fees, Regulation E related practices, and more
Best practices and recommendations for a successful UDAAP compliance program

Understanding UDAAP is an essential knowledge base for the board of directors, bank management, and staff. This presentation would be beneficial for board members, senior management, lending personnel, deposit personnel, operations staff, marketing staff, vendor management personnel, customer service, compliance, audit staff and anyone else with customer-facing or product development responsibilities. 

When
3/25/2025 10:00 AM - 12:00 PM
Eastern Daylight Time
Registration
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About the Speaker(s)



Mr. Brad Washburn
Steve H. Powell & Company

Brad began his career at Steve H. Powell & Company in 2002 as a Financial Institution Specialist specializing in regulatory compliance review, consulting, and training for financial institutions throughout the Southeast. In 2011 Brad was named a director where he was responsible for leading the Company’s Compliance Division, as well as assisting with strategic planning, business development and client relations. In 2022, he became a shareholder and President of the Company. <br /> <br /> Brad has served as a featured speaker and panel member for numerous banking trade group sponsored seminars and events related to regulatory compliance matters. He has served as an instructor for the Georgia Bankers Association (GBA) sponsored Georgia Banking School and Compliance School at the University of Georgia, and he has participated in banking programs with the Center for Excellence in Financial Services at Georgia Southern University. Brad has also been quoted in national publications as a subject matter expert regarding regulatory compliance matters. Brad has a BBA in Finance from Georgia Southern University, Statesboro, Georgia, is a Certified Anti-Money Laundering Specialist (CAMS) and is a Certified Regulatory Compliance Manager (CRCM). Brad is originally from Macon, Georgia and currently resides in Statesboro, Georgia with his wife, son, and daughters.


Education Alliance Cancellation Policy
Substitutions are always welcome and encouraged. All cancellations and substitutions request must be submitted in writing prior to the event.

KBA Seminar Registrations can cancel 30 days prior to the event date and receive a full refund. Cancellations received between 29 days and 10 days prior to the event will be charged a $50 processing fee. There will be no refund for cancellations received less than 10 days prior to the event.

KBA Schools Applicants can withdraw from a KBA School 10 days prior to the 1st day of the school for a refund minus a $150 cancellation fee. There is no refund if an applicant withdraws after the deadline or if applicant fails to attend the school, with the exception of extenuating circumstances. Due to commitments and expenses we cannot reverse, such as: handouts, food, beverages, room rentals, speaker fees, etc.; even extenuating circumstances will require partial refunds because of these expenses.